Getac and FedEx Corp. have announced that Getac has chosen to incorporate repair, refurbishment and logistics services by FedEx TechConnect for Getac's fully rugged notebook, tablet and handheld computers that meet the demands of field-based applications.

Getac customers needing repair, refurbishment or system upgrades can link to the FedEx TechConnect service portal from the support section of the Getac website. At the portal, customers can easily complete a repair authorization, print a shipping label, schedule a pickup, or find any one of more than 1,800 FedEx Office locations where equipment packaging and shipping services are provided.

The Getac rugged computers can be shipped by FedEx Ground or FedEx Express to the FedEx TechConnect repair facility where they are repaired (sometimes the same day), and shipped back to the customer's preferred destination, with the near real-time status of the repair available throughout the process. For urgent repairs, customers can upgrade the manner of shipping and be back up and running in as little as 48 hours.

Getac

For more information about Getac or other computer repair and refurbishment, click here to go to Utility Products’ Buyers Guide.