Energy management: CEIVA Energy has announced its home energy management system (HEMS) has launched as part of National Grid’s Smart Energy Solutions Program that includes nearly 15,000 National Grid customers in Worcester, Mass. The utility implemented CEIVA’s platform to run energy efficiency, demand response and customer engagement solutions for participating customers. CEIVA quickly connects a range of technology solutions such as smart plugs, digital picture frames and smart thermostats to help select Smart Energy Solutions customers seize control over energy use and reduce costs, especially during times of peak demand on the grid.
“Through our Smart Energy Solutions Program, we are providing our customers with choice, control and convenience in managing their energy use. We are pleased to have CEIVA on board to help deliver technology solutions that benefit program participants,” said William Jones, director, Smart Energy Solutions Program, National Grid.
As part of the Smart Energy Solutions deployment, National Grid has rolled out several CEIVA Energy HEMS technologies at no cost to its customers:
• CEIVA Homeview: A complete customer engagement solution that collects detailed energy data directly from smart meters, then presents it to customers in a variety of formats, including a mobile app, website and digital picture frame that mixes energy data with personal photos to attract attention. Customers can also control smart plugs via the Homeview app.
• CEIVA Entryway: An enterprise software suite that enables support of utility-supplied technology solutions, manages the smart meter HAN and delivers residential demand response (DR) capabilities and energy efficiency programs.
• CEIVA HANS-on: The only integrated set of iPhone-based hardware and software tools that allows for a quick and seamless provision of Home Area Network devices in the field, including smart thermostats, smart plugs and the CEIVA Homeview frame.
• CEIVA-integrated Carrier ComfortChoice: An advanced, user-friendly smart thermostat that integrates with the smart meter and the utility for enhanced data collection and analytics, and to enable demand response programs.
CEIVA Energy’s HEMS platform integrates with National Grid’s technology partners, including Itron, Carrier, Verizon, Safeplug and Digi, enabling a seamless experience across devices.
“National Grid is leading the way in bringing together a range of technologies to enhance the customer experience,” said CEIVA Energy CEO Dean Schiller. “Our work together demonstrates that a compelling customer engagement platform that makes energy management easy is critical to helping utilities achieve goals.”