Itron delivers managed service solution to UK’s Utilita

Sponsored by

Utilita, a leading supplier of prepayment gas and electricity in the U.K., has signed a contract with Itron for a full suite of services in support of its customers’ using key prepayment electricity meters, Itron announced today.

The deal marks the first of this kind as Itron expands its offering to include managed services for small energy suppliers.

Under the agreement, Itron supports the back end operations of Utilita’s key prepayment offering, which will enable consumers to buy energy using two national vending service providers and allow for tariffs and levels of credit and debt repayment to be managed remotely. The full suite of services also includes data management, transaction management, meter asset management, report creation and technical support via a business to business contact center.

Itron’s solution supports Utilita so it can provide consistently higher levels of service to its customers and serve newly acquired key metered supplies in a more structured and stable manner. The complex management of prepayment back end operations is handled by Itron, providing management confidence and releasing the company’s resources to focus on other tasks.

“This deal further adds to Itron’s growing customer base for prepayment solutions and is another example of customers’ valuing the services that Itron can offer,” said Nigel Hughes, Itron vice president of sales, marketing and delivery for energy, n orthern Europe. “Utilita is the first small supplier to use the shared industry solution, and we look forward to rolling out this new offer across the U.K.”

Jim Garrett, director of operations at Utilita said the company prices itself on providing a better service to customers from the first day of their switch.

“As we are seeing exceptional growth in our domestic energy supply base, Itron’s knowledge and experience greatly enhances our ability to give the best possible impression to new customers without the worries of complex data issues, leaving us to get on with the things we do best,” Garrett said.

Sponsored by

Get All the Utility Products News Delivered to Your Inbox

Subscribe to Utility Products or email newsletter today at no cost and receive the latest news and information.

 Subscribe Now


October 2015
Volume 19, Issue 9

Utility Products Topics

Transmission & Distribution
                       Vehicles & Accessories
Tools & Supplies   Safety
Line Construction & Maintenance   Test & Measurement

How to deploy mobile forms + devices to speed up field service processes & reporting

Overcoming the pain points associated with any process is much simpler and more cost effective than you think. This webinar will detail the benefits of switching to mobile forms for field data collection and reporting.
We'll examine real use cases and ROI of integrating mobile forms within a given field service process, including for work orders, inspections, checklists and proposals.
A quick AT&T Mobile Forms demo will reveal the feature rich, user-friendly nature of the solution. You'll see why it’s a must-deploy to speed up data collection, eliminate invoicing/data entry lags and auto-generate/deliver insightful reports.



Industry Company Pages

Keep up-to-date with the latest news and articles from some of the prominent utility product companies and resources.


Everlast Substation signs

Everlast safety signs and Everlast Substation signs meet all ANSI and OSHA requirements and continue to be readable for the life of the substation. When most signs fail ours shine.

Everlast pole tags

Everlast pole tags for distribution poles have been used all over the world in this great earth's worst environment's proving it is the longest lasting product to use on pole's!

Swage Bus Accessories

Swage Bus Accessories use a compression technology process called "swaging" that enables installation of aluminum bus accessories without the need of a welder.