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Advanced Metering: California Dreaming is Becoming a Reality Originally Broadcast: August 19, 2008
Overview:
The electric meter, often referred to as the electric utility's cash register, has long been an under-appreciated piece of utility infrastructure. But with the advent of advanced metering infrastructure, electric meters are taking on more important roles. They're becoming the foundation for the "smart grid of the future." And utilities are investing heavily. In this new environment, all eyes a...
Autodesk Solutions for Utilities Originally Broadcast: July 29, 2008
Overview:
Manage your Utility Infrastructure more efficiently with integrated design, geospatial and asset information.
How Transforming a Bill Can Translate to Profitability Originally Broadcast: November 27, 2007
Overview:
Billing represents an operating expense, as well as a major revenue stream. In reality, a well-designed bill design and fulfillment program also acts as an extension of your utility company - offering a chance to interact with customers to enhance payment timing, cross-sell and increase retention - while reducing related costs.
Originally Broadcast: November 8, 2007
Overview:
With Autodesk and Oracle solutions you can improve the accuracy and consistency of your asset data; share the data with multiple users and applications; and focus on data discovery, spatial querying/reporting, and thematic mapping.
Energen's Innovative Approach to Achieving Customer Service Excellence Originally Broadcast: November 1, 2007
Overview:
Join us for this Webcast to learn how Alabama Gas Corporation (Energen Corporation's regulated utility) uses the SAP Customer Relationship Management (SAP CRM) on-demand solution to sustain excellent customer service in 450,000 Alabama homes. Energen will discuss how they rely upon SAP CRM to enable a 360-degree view of customers and their histories, better manage opportunity pursuit, and strea... |



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