One million Brits sign up for E.On’s Saving Energy Toolkit
More than one million customers have now signed up for E.On’s Saving Energy Toolkit, an online tool launched with Opower
The Saving Energy Toolkit was created to help customers gain better insight into their home energy use, as part of E.On’s commitment to helping its customers use and pay for no more energy than they need.
The Saving Energy Toolkit provides customers with personalized insights and tips on the actions they can take to save energy such as unplugging unused devices, setting thermostats more wisely and turning off unused lights. Of those that have signed up for the toolkit, more than 500,000 customers have completed a simple ‘What Uses Most’ online audit to help them understand what drives up energy costs the most.
Recent research from Opower indicated an opportunity for utility providers: while reliable service and value remain important, nearly one third (30 percent) of British respondents said that improvements in customer service would actually have the biggest impact on satisfaction levels with their energy provider.