City of Ottawa picks Itron smart metering solution

The solution will help the Ontario-based utility eliminate estimated billing for ratepayers and help it be more efficient in its water service operations

May 2nd, 2011

Liberty Lake, Wash., May 2, 2011 — The City of Ottawa, Ontario, Canada signed a contract to deploy Itron smart water metering technology as the foundation of its advanced metering infrastructure project.

The solution will help the Ontario-based utility eliminate estimated billing for ratepayers and help it be more efficient in its water service operations.

The project consists of 210,000 smart water modules, fixed network two-way communications infrastructure and associated software, a meter data management system, and a variety of comprehensive professional services — including installation, project management, training and support.

The smart meter modules will be retrofitted onto existing water meters within the service territory, minimizing service disruption for Ottawa's customers.

With two-way communication capabilities between the meter and the water utility, the Itron smart metering system will allow Ottawa to collect time-synchronized meter data in daily or even hourly increments.

Service representatives will then have access to real-time information for greater insight and accountability when responding to customer billing inquiries. The fixed network system enables granular collection and analysis of water consumption data, monitors for possible leaks and leak locations, and provides a clear understanding of city-wide usage patterns to better balance supply with demand.

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