Aclara to deploy customer service, demand response for Fort Collins Utilities

The system will share a single software platform, allowing Fort Collins and its customers to proactively manage energy use while capitalizing on conservation, demand response programs and in-home technologies

St. Louis, September 26, 2012 — Aclara, part of the Utility Solutions Group of ESCO Technologies Inc., won a contract with the city of Fort Collins Utilities to deploy an integrated consumer engagement and demand response solution.

The system will share a single software platform, allowing Fort Collins and its customers to proactively manage energy use while capitalizing on conservation, demand response programs and in-home technologies.

This initiative is an important component of Fort Collins' advanced meter project, which comprises about 65,000 electric and 34,000 water meters. Aclara's solutions will provide valuable information and education tools for Fort Collins Utilities' customers.

As part of the project, Fort Collins Utilities will deploy Aclara's Demand Response Management System, powered by Calico. The DRMS is a robust demand-response platform that provides a single point of analysis and control for comprehensive management of multiple demand-response programs.

The DRMS' centralized dashboard is a unified operations center for program management, load forecasting, event dispatch, messaging management, baseline calculation and post-event management.

Fort Collins also will provide customers with tools to better understand and make choices regarding their electric and water use through applications for conservation, bill comparison and analysis, AMI data presentment, energy and water management, consumer alerts and goal setting through the Aclara consumer engagement portal. Customers will have access to the secure portal through devices that may include computers, mobile devices and in-home displays.

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