Hurricane Webcast: Hear stories of grid resiliency and heroism

ELP.com will host an upcoming free webcast honoring some of those utilities and letting them tell their stories again. “Harvey and Irma: How the Grid handled Storms for the Ages” will begin 1 p.m. Eastern Time and is sponsored by Clevest.

Apr 11th, 2018
Outage management and customer service during Hurricanes Harvey and Irma
Outage management and customer service during Hurricanes Harvey and Irma

Hurricanes Harvey, Irma and Maria put a big hurt on every power grid they encountered on their way up the U.S. Gulf Coast, Eastern Seaboard and Caribbean islands. Thousands of downed lines, millions of outages, customers wanting desperately to know how long their misery would continue.

Fortunately, most utilities responded heroically and in amazing time considering the devastating circumstances.

POWERGRID International will host an upcoming free webcast honoring some of those utilities and letting them tell their stories again. “Harvey and Irma: How the Grid handled Storms for the Ages” will begin 1 p.m. Eastern Time and is sponsored by Clevest. Click here to register for the free webcast.

Emergency management and communication leaders from Florida Power & Light, CenterPoint Energy and AEP Texas will detail how their utilities prepared for the historic storms and how they repaired the grid in their wakes. A large part of the presentations also will focus on the various lines of communication with customers.

Hurricane Harvey was the worst storm to hit the U.S. in 12 years. It made landfall along the Texas coast as a Category 4 storm in late August, causing more than 220,000 outages in the AEP Texas territory and dumping a historic 52 inches of rain and some 42,000 lightning strikes in CenterPoint Energy’s Houston area.

Nonetheless, crews from Texas and around the country worked around the clock and got most of the grid delivering power within days or a few weeks.

The same thing was true in Florida when Irma delivered a lasting blow. Wind speeds exceeding 140 miles per hour and incessant ran battered all 35 counties in Florida Power & Light’s service territory.

Grid hardening done over the years certainly helped responsiveness and resiliency but FPL also developed other innovative ways to handle the Irma devastation. It offered alternative lodging to line crews from dozens of staging sites spread across the damage. It communicated progress to customers on a regular basis across multiple channels.

In only 10 days FPL had restored power to 4.4 million customers. The average customer outage was limited to only 2.3 days, less than half of the wait customers experienced during Wilma 12 years earlier.

The webcast will be moderated by POWERGRID International senior editor Rod Walton. The same presentations anchored an extremely popular hurricane megasession at the DistribuTECH Conference and Exhibition three months ago in San Antonio.

This is a grid success story, but’s also about heroism and perseverance. Register here and hear the story.

Presenters will include Takea Rashay Reeder of CenterPoint, Larry Jones of AEP Texas and Stephen Lewis, manager of emergency preparedness and business continuity at Florida Power & Light.

The webcast will be moderated by POWERGRID International senior editor Rod Walton. Speakers have changed, but the same presentations anchored an extremely popular hurricane megasession at the DistribuTECH Conference and Exhibition three months ago in San Antonio.

Reeder

Jones

This is a grid success story amidst huge and historic obstacles, but’s it's also about heroism and perseverance. Register here and hear the story.

The webcast will be moderated by POWERGRID International senior editor Rod Walton. The same presentations anchored an extremely popular hurricane megasession at the DistribuTECH Conference and Exhibition three months ago in San Antonio.

This is a grid success story amidst huge and historic obstacles, but’s it's also about heroism and perseverance. Register here and hear the story.

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