Eaton Pre-Approved Repairs Streamline Dealer Warranty Processing

With the new pre-authorized warranty repair guidelines now posted on Roadranger.com, telephone calls for many Eaton repair authorizations may no longer be necessary.

"When it comes to warranty repairs, time really does mean money for our customers," said John Needham, warranty manager, Eaton. "This is what our customers have been telling us they want. By eliminating the need for telephone authorizations, dealers now have the autonomy to troubleshoot, diagnose and repair the problem; submit their claims; and receive compensation in the fastest possible manner. Of course, they can still call us if they want to do so."

Telvent (NASDAQ: TLVT), the IT company for a sustainable and secure world, is pleased to announce Montgomery County Sanitary Engineering Department (MCSED) is now in production with Telvent's ArcFM Solution. The system is used to develop and maintain their water distribution and sanitary sewer collection systems. The organization is now able to leverage a GIS solution that provides a more efficient way of maintaining and accessing facility records.

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