Emergency restoration services

Macrosoft introduces services for improving emergency restoration.

Parsippany, N.J., November 23, 2010—Macrosoft Inc., a software design and development company, has announced that it has expanded its services to include expert analysis of emergency restoration programs for utilities. Utilizing a team of experienced utility operations experts, Macrosoft is now able to provide resource management process assessment; restoration plan and regulatory assessment and restoration table-top exercise. Executives receive a detailed report identifying the strengths, weaknesses opportunities and threats of their current plans and procedures.

Integral to this new service offering, Macrosoft provides a team of experts with years of practical experience in restoration management and emergency planning that work with a client team of subject-matter experts. Together they formulate an emergency restoration table-top exercise with the scenario based on the utilities' operations plan and process, communications plan and process and logistics plan and process. Macrosoft designs and facilitates a table-top exercise and furnishes a detailed report containing observations and recommendations.

Among the Macrosoft team of experts are former VPs and directors of large North American utilities. Their responsibilities included all U.S. emergency planning activities, business continuity and disaster planning criteria, leveraging cross functional teams, process changes and IT systems. Macrosoft experts have first hand experience in managing the response to numerous storms and hurricanes over the last few decades.

"Beyond our technology solution Macrosoft now offers a portfolio of Emergency Restoration Planning Services to utilities," said Jason Singer, firector of Macrosoft's Utilities Practice. "We work with clients to increase their readiness, maximize their emergency response capability while saving money. We are proud to offer these new services helping our clients examine their current procedures and assist in increasing their emergency response effectiveness."

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