VoIP phones and integrated communications applications

New Samsung OfficeServ solutions affordably enhance collaboration while increasing user flexibility, mobility and operational efficiency.

Richardson, Texas, June 2, 2010—Samsung Business Communication Systems (BCS) has introduced its latest line of cost-saving, feature-rich VoIP telephones, the OfficeServ SMT-iSeries and two complementary affordable integrated communications applications, OfficeServ Communicator Basic and OfficeServ Communicator Professional with Messenger. Combined with Samsung’s new line of VoIP phones, the integrated communications applications enhance collaboration among employees—on- and off-site—while increasing user flexibility, mobility and overall operating efficiency, and delivering all the benefits of unified communications.

Samsung’s launch of the versatile new SMTs (Samsung Multimedia Telephones), which offer small-to-midsized businesses a range of advanced features such as video calling and a visual phone book, addresses the growing demand for cost-efficient VoIP phones that also can improve communication between on- and off-site colleagues. A study from market research firm In-Stat indicates that 42 percent of U.S. businesses had a VoIP solution in at least one location by the end of 2009. The number is expected to increase to 79 percent by 2013.

“With VoIP solutions continuing to gain in popularity, especially among small-to-midsized businesses, savvy users are now looking beyond cost savings alone and focusing on how these phones can optimize their operations,” said Doug Wonson, vice president and general manager, Samsung BCS. “Understanding this trend, we launched our latest line of feature-rich OfficeServ SMT-iSeries phones to coincide with the debut of Samsung’s two new affordable integrated Communicator applications.”

Samsung OfficeServ Communicator Basic seamlessly and affordably converges voice, video and data such as contacts from Microsoft Outlook. OfficeServ Communicator Professional with Messenger provides users the functionality of Communicator Basic and adds instant messaging and collaborative capabilities such as presence awareness and whiteboarding right from the desktop.

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