Vectren Invests in Superior Customer Service with Ventyx Solutions
Three-Year Managed Services Agreement Gives Utility Access to Latest Advances in Service Delivery Management Technology
Vectren, a progressive energy-holding company headquartered in Evansville, Ind., delivers gas and/or electricity to more than 1 million utility customers in Indiana and Ohio. The company signed a three-year agreement with Ventyx, with the option of adding a fourth year, to ensure access to the most advanced releases and newest functionality within Ventyx Customer Suite and Service Suite solutions. Additionally, the company is upgrading to the latest release of Ventyx enterprise workforce management software, Service Suite 8.0.
Portland General Electric Company (PGE) and Sensus Metering Systems today announced that they have entered into a definitive agreement for the purchase of Sensus' FlexNet advanced metering infrastructure (AMI) solution. PGE's current plans call for deployment of the system to approximately 850,000 residential and commercial electric customers between 2008 and 2010, subject to approval by the Oregon Public Utility Commission and PGE's board of directors.