Hawaiian Electric Company Implements Oracle Utilities Solutions to Enhance Customer Satisfaction

Utility Deploys Integrated Solution to Provide Highly Efficient Response to Customer Inquiries During Power Outages

"With Oracle Utilities applications, we can improve the information we deliver to our customers, particularly during power outages," said Tom Joaquin, senior vice president, operations, Hawaiian Electric Company. "We can now provide a consistent, single view of data across the organization – from executives to service representatives, and from trouble dispatchers to crews in the field. Oracle's robust feature set and built-in integration between the network management and workforce management applications were fundamental to our decision process."

Optimal Technologies International Inc. announced yesterday that it has secured $25 million in financing from Goldman Sachs International to accelerate its growth and expand its market presence. The investment will allow Optimal to continue building out its product offering for energy utilities, businesses and consumers. Specifically, Optimal will complete the development of its technology that optimizes electric power systems from origin to end-user. The investment includes an immediate payment of $13 million to be followed by milestone payments over the next 12 months.

More in Home