City of Garland, Texas, Enhances Customer Service with Comprehensive Ventyx Solution

Latest Release of Customer Suite Delivers Greater Communication and Ease of Use

The City of Garland's Customer Service Department manages the billing and setup of services for the city's electric utility, as well as its water and wastewater treatment services and solid waste and recycling services, for both residential and commercial needs. In order to meet the growing needs of each of these departments and offer best-in-class customer service, Garland chose to replace an outdated CIS and billing system with a comprehensive customer management system. Garland chose the Ventyx solution suite in a competitive bid process over offerings from other leading enterprise software vendors.

Making precise wall and coating thickness measurements is fast and easy using the new CHECKLINE TI-CMX or TI-CMXDL (data-logging) ultrasonic thickness gauges. Not only do both models measure coating and wall thickness quickly and accurately—from only one side— but they automatically measure and eliminate any coating from wall thickness measurements, allowing users to locate the finest corrosion and pitting—without removing the coating.

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