GE signs wind turbine support agreement with EDF EN
The contract will allow EDF EN Services to decrease downtime to maximize production of the wind turbine
The service contract will enable the staff of EDF EN Services, EDF Energies Nouvelles' unit dedicated to the operation and maintenance in Europe, to buy the skills necessary to maintain and troubleshoot converters with support from GE engineers over the phone — or on-site for complex problems. This will allow EDF EN Services to decrease downtime to maximize production of the wind turbine.
The services offered by GE under the framework agreement include remote service with hotline support, a short departure guarantee for on-site repairs, strategic spare parts and obsolescence management, single contract/single entry point, personnel training (including levels and certification) and contract management. The agreement currently involves several wind farms in Europe.