Utility tools: Field service management solution from Fleetmatics

Mobile workers: Fleetmatics enhances its field service management solution. New features for accepting online payments and integration with accounting software.

Feb 20th, 2015
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Utility supplies: Fleetmatics Group PLC, a provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS), has announced the release of new features in its mobile field service management solution, Fleetmatics WORK™. The enhancements help businesses to operate more efficiently and maximize their resources.

This latest release dramatically accelerates time to cash for SMB operators by embedding a payment link directly into the emailed invoice that is generated. With this new online payment powered by Stripe, Fleetmatics WORK closes the loop between job completion and payment. Jobs can now be invoiced from the field instantly via email and transactions can be processed securely in real time.

Fleetmatics WORK has added integrations with QuickBooks Online in the U.S. and MYOB AccountRight Live in Australia and New Zealand. Now, when jobs are completed the invoices flow seamlessly from Fleetmatics WORK to the user’s accounting system and updated client information is sent between the systems to keep all data in sync.

Business owners now have additional tools to manage fieldworkers. As service businesses grow, it becomes increasingly important for them to have manageable views of their field. New fieldworker tags in Fleetmatics WORK give dispatchers clear visibility to sort schedules and make assignments based on best fit.

“Our mission is to help customers achieve greater levels of productivity, service and efficiency,” said Jonathan Durkee, Vice President of Product Management for Fleetmatics. “With the new online payments, seamless accounting integrations and increased fieldworker visibility we’re enabling field service businesses to drive even stronger results.”

Free training and ongoing support is available to all users through Fleetmatics’ award-winning customer service, which provides education and best practices for transforming data into actionable business intelligence.

About Fleetmatics Group PLC

Fleetmatics Group PLC is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS). Our solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.

Fleetmatics Group's intuitive, cost-effective Web-based solutions provide fleet operators with visibility into vehicle location, fuel usage, speed and mileage, and other insights into their mobile workforce, enabling them to reduce operating and capital costs, as well as increase revenue. An integrated, full-featured mobile workforce management product provides additional efficiencies related to job management by empowering the field worker and speeding the job completion process - quote through payment. As of September 30, 2014, Fleetmatics served over 24,000 customers, with approximately 523,000 subscribed vehicles worldwide. Fleetmatics has used, and intends to continue to use, the investor relations portions of its website as a means of disclosing material non-public information and for complying with disclosures obligations under Regulation FD.

For more information about Fleetmatics or other products, click here to go to Utility Products’ Buyers Guide.

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