Utility equipment: Demand response workflow, asset management
Utility supplies: Optimize demand response workflow and asset management with new FieldScout application from Eaton’s Cooper Power Systems
WAUKESHA, Wis. – Utility tools: Diversified industrial manufacturer Eaton announced that its Cooper Power Systems division has introduced the FieldScout mobile application (app). Providing demand response (DR) service providers and utilities a secure, cloud-based platform to manage residential and commercial control technologies, FieldScout delivers intelligent device data management and commissioning functionality, as well as advanced workflow efficiencies. Using any Android mobile platform device including mobile phones, tablets or handheld PCs, the app allows authorized users to securely obtain, verify and analyze operational information from DR devices that is pertinent to program performance.
“Our customers demand solutions that maximize productivity and customer satisfaction on a secure, flexible and cost-effective platform,” said Ann Perreault, global product director, Demand Response, Eaton’s Cooper Power Systems division. “The introduction of our FieldScout app does just that, making it even easier to collect and analyze key data and system performance. FieldScout addresses the growing demand for tools that run on existing mobile technologies, and is a further testament to our commitment to developing products and solutions with the end user in mind.”
FieldScout communicates with installed DR devices, including the company¹s wide array of advanced load control switches to optimize installation and data capture. The automatic, secure data storage and sharing functionalities of the new app also improve troubleshooting processes and reduce response time to customer inquiries.
Key benefits of the app include its comprehensive measurement, quick scanning and unlimited device storing capabilities. With secure authentication and customizable fields, FieldScout allows the utility to tailor the product’s use to their unique needs. The application’s back-end management tool is also customizable, offering program managers the capability to control device access, manage data acquisition and aggregate data from the field automatically in near real time.
For the best viewing experience, the mobile device should run on an Android operating system 2.2 or higher (4.0 or higher recommended) and the back-end system should be accessed through a modern browser, such as Google Chrome, Firefox® 15 or higher, or Internet Explorer® 8 or higher.