For the eighth time in the past 11 years, We Energies has won the ReliabilityOne award in the Midwest for the reliability of its electric system.
The award is based on the company's performance for the year 2011, and is given annually by PA Consulting Group to utilities that have excelled in delivering the most reliable electric service to their customers.
All utilities operating electric delivery networks in North America are eligible for the ReliabilityOne award. There are five regional awards — Northeast, Mid-Atlantic, Midwest, Plains and West. The selection is based primarily on reliability statistics that measure the frequency and duration of customer outages.
After provisional recipients are identified, each potential winner undergoes an on-site certification — an independent review of the processes and systems used to collect, analyze and report a company's reliability results.
We Energies has made investments in recent years to strengthen the reliability of its transmission and distribution network by rebuilding hundreds of miles of distribution lines, and building and upgrading substations and other infrastructure. The company's forestry management has also been recognized for responsible tree trimming practices to keep branches from coming into contact with power lines.
We Energies serves more than 1.1 million electric customers in Wisconsin and Michigan's Upper Peninsula and more than 1 million natural gas customers in Wisconsin.