Utilities restore power to 6.6 million customers after superstorm

An estimated 6,655,293 customers have been restored out of the 8,511,251 combined total peak outages reported for all 21 states affected

Washington, D.C., November 5, 2012 — According to the Department of Energy, as of 2:00 p.m. EST November 4, there are 1,855,958 customers without power in the affected states. An estimated 6,655,293 customers have been restored out of the 8,511,251 combined total peak outages reported for all 21 states affected.

The following outage restoration information was obtained from the DOE is accurate as of press time:

In New Jersey, 999,927 customers are without power, or 25 percent of the population. This is down from a peak of 2,615,291 reported outages.

November 3, the state of New Jersey released power restoration plans from Public Service Electric and Gas, Jersey Central Power and Light, and Atlantic City Electric. The state also said there are 16,000 mutual aid/work crews from in state and out-of-state in New Jersey working to restore power. The restoration plans can be found here.

Public Service Electric and Gas (PSE&G) reported November 4 they have now restored 95 percent of customers in their Southern region that includes portions of Burlington, Mercer, Camden and Gloucester counties. As work is completed, crews in South Jersey will be reassigned to work in other parts of the state.

There are seven substations that remain without power (six in Hudson County and one in Bergen County). PSE&G estimates three of the Hudson County substations and the Bergen Country station will be restored November 4. They expect the final three substations will be restored November 6.

The utility has more than 100 out-of-state workers who specialize in substation repairs, many of whom are concentrating their efforts in Hoboken. More than 3,600 mutual aid line workers and tree contractors from out-of-state are assisting the in restoration.

Orange and Rockland (O&R), serving New Jersey, New York and Pennsylvania reported November 4 crews and their 75 trucks from California were airlifted by military transport to Stewart Airport in Newburgh on November 2 and November 4 joined O&R's effort, along with National Guard troops from the 42nd Infantry Division in Troy. The National Guard's main focus will be helping to clear roads and ensure that areas with downed wires remain safe.

O&R expects to bring electricity back to the vast majority of the remaining 95,000 affected customers this week. O&R estimates to have 90 percent of the 250,000 customers affected by the hurricane back in service November 11.

Jersey Central Power & Light (JCP&L) reported November 3 that the majority of customers are expected to be restored by November 7. Customers in the hardest-hit areas can expect to be restored throughout the following week. A number of customers will not be able to receive service until damaged roads, infrastructure and homes are rebuilt.

Atlantic City Electric (ACE) said November 3 that with more than 90 percent of customers back in service after Hurricane Sandy, they have released over 700 mutual assistance personnel they received from utilities as far away as Texas and Alabama to help utilities to its north.

In New York, 654,623 customers are without power, or 8 percent of the population. This is down from a peak of 2,097,933 reported outages.

Con Edison reported November 4 that all of its Manhattan networks are re-energized. The remaining customers in Bronx, Brooklyn, Queens, Staten Island and Westchester County are estimated to be restored by midnight November 11. More detailed restoration times by location can be found here.

More than 2,000 utility workers from as far away as California are working in New York City and Westchester County to assist in restoration efforts. More than 300 additional outside utility workers are scheduled to arrive in New York November 4.

Central Hudson said November 4 that about 145 utility mutual aid, contract electric and tree trimming personnel have completed their work in restoring power to Central

In Pennsylvania, 77,630 customers are without power, or 1 percent of the population. This is down from a peak of 1,267,512 reported outages.

PECO said November 4 that most of the remaining customers should have service restored during the weekend. Some customers in the most damaged and isolated areas may be without electricity until early next week. In all, more than 4,700 employees and contractors (of those, 3,700 are working in the field) are working to repair this damage and restore service to customers.

These include workers from utilities as far away as Tennessee, Kentucky, Louisiana, Mississippi, Maryland, Florida and from PECO's sister utilities: Chicago-based ComEd and Baltimore-based BGE. PECO field forces have completed more than 13,000 repair jobs.

Crews have replaced 87 miles of wire, 11,834 fuses, 1,480 cross arms, 300 poles and 145 transformers. FirstEnergy, which includes PennPower, WestPenn Power, Met-Ed and Penelec, reported PennPower and WestPenn Power are both fully restored. In the Met-Ed service territory, in Boyertown, Reading, Hamburg, Easton and Stroudsburg Counties, the majority of customers should be restored by November 5 with remaining customers restored by November 7.

PPL Utilities reported November 4 they have moved another 100 line workers into eastern Pennsylvania November 4, specifically to the Poconos and northeast Pennsylvania, the Lehigh Valley and Bucks and Montgomery counties.

This is in addition to the more than 600 line additional line workers moved into the region during the past two days. The goal remains to restore all affected customers by 11 p.m. November 4, though it is possible that some outages will remain into November 5

In Connecticut, 64,955 customers are without power, or 4 percent of the population. This is down from a peak of 626,559 reported outages.

The United Illuminating Co. (UI) projects it will complete service restoration to 95 percent of its customers before midnight November 5. The restoration team includes 971 personnel working in the field (482 overhead line, 227 line clearance, 164 damage assessors and 98 service personnel). UI expects to have power restored to all 192 polling centers within its service territory.

Connecticut Light and Power (CL&P) reported November 2, that they expect that the vast majority of its customers will have power restored by November 6. The total number of storm responders is now more than 7,000, including 2,606 outside line workers from 16 and four Canadian provinces. More than 569 licensed electricians are available to assist with individual customer service wire reattachments. CL&P estimates over 800 utility poles will be replaced and 78 miles of overhead electrical cable will be restrung.

In West Virginia, 41,618 customers are without power, or 4 percent of the population. This is down from a peak of 271,765 reported outages.

Appalachian Power (AEP), reports that, in West Virginia, most of the remaining outages are in Boone, Fayette, Lincoln, Kanawha, Raleigh and Wyoming counties. AEP estimates that in Boone, Cabell, Clay, Fayette, Kanawha, Lincoln, Logan, Nicholas, Putnam, Raleigh, Roane and Summers counties, power will be restored by late November 4.

Mon Power, a FirstEnergy unit, reported November 2 that the majority of its affected customers in West Virginia should be restored by late tonight. Times for complete restored estimated November 3 include:

November 6 — Lewis and Upshur counties

November 7 — Clay county

November 8 — Barbour, Braxton, Grant, Nicholas and Preston counties

November 9 — Greenbrier, Randolph, Tucker and Webster counties.

Potomac Edison, a FirstEnergy unit, reported November 4 that the majority of its affected customers in West Virginia were restored by the end of the day November 4. The company estimates that 95 percent of Garrett County customers should to be restored by midnight November 5.

In Ohio, 10,007 customers are without power. This is down from a peak of 267,323 reported outages.

FirstEnergy estimated November 4 the following restoration estimates:

November 4: Beachwood, Berea, Brecksville, Broadview Heights, Mayfield Heights, Mentor, North, Royalton, Olmsted, Parma, Perry and Strongsville.

November 5: Avon, Avon Lake, Bay Village, Brooklyn, Brookpark, Cleveland Heights, East Cleveland, Euclid, Fairview Park, Lakewood, Lyndhurst, Middleburg Heights, North Olmsted, Rocky River, Seven Hills, South Euclid, Westlake and Willoughby.

In Maryland, 7,198 customers are without power. This is down from a peak of 311,020 reported outages.

FirstEnergy Corp. estimated November 4 that in Maryland, the majority of customers in the hardest hit area of Garrett County should have power restored by November 6.

Most areas will in FirstEnergy's Mon Power service territory that still do not have power should be restored by November 8. Some parts of Tucker, Randolph, Greenbrier, Mineral and Webster counties will not be fully restored until November 9.

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