Fleet management: Mobile field service management

Fleet management systems: Retriever Communications, a provider of mobile workforce automation, and LoJack Corp., a provider of vehicle theft recovery and advanced fleet management solutions, launched a new mobile field service management platform last month.

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Vehicle management systems: Retriever Communications, a provider of mobile workforce automation, and LoJack Corp., a provider of vehicle theft recovery and advanced fleet management solutions, launched a new mobile field service management platform last month. The new offering provides field service fleet organizations with a scalable mobile solution that combines telematics and fleet management with dynamic data capture and real time scheduling.

Unlike competing single function solutions, Retriever's Barking Application Suite and LoJack® Fleet Management powered by TomTom create a comprehensive mobile workforce platform that:
• Creates a new standard for the field service market by offering a complete and connected mobile force ecosystem
• Caters to a variety of operational needs, from simple to complex dynamic workflows
• Allows for fleet operators to work offline
• Offers complete visibility and transparency into field activity
• Protects vehicles from unauthorized use
• Increases safety for field technicians on the road and on the job

The collaboration between Retriever and LoJack offers a holistic IT approach to field service and improves cost savings by:
• Streamlining internal business processes by going paperless
• Increasing transparency and accountability of a mobile workforce to improve fuel usage for vehicles, automate work order management, and improve driver safety

The new offering allows customers to integrate a complete fleet management solution into their overall field service program.

For more information about Retriever Communications or other products, click here to go to Utility Products’ Buyers Guide.

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